Privacy Policy

Last Updated: December 2025

At Arthelia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website located in Rosebank, Johannesburg, South Africa.

Information We Collect

When you visit our website, we may collect certain information automatically, including:

• Browser type and version
• Operating system
• Referring website addresses
• Pages visited on our site
• Date and time of visits
• IP address

If you contact us via email, we collect your email address and any information you voluntarily provide in your message.

How We Use Your Information

We use the information we collect for the following purposes:

• To improve and optimize our website
• To analyze usage patterns and trends
• To respond to your inquiries and requests
• To ensure the security and proper functioning of our website
• To comply with legal obligations under South African law

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how visitors use our site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

You may refuse the use of cookies by selecting the appropriate settings on your browser. You can also opt-out from being tracked by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our site. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights

In accordance with South African data protection laws, including the Protection of Personal Information Act (POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Compliance with POPIA

This Privacy Policy is designed to comply with South Africa's Protection of Personal Information Act (POPIA). We are committed to processing your personal information lawfully, fairly, and transparently.